A Poem by John O'Donohue

May your new work excite your heart,
Kindle in your mind creativity
To journey beyond the old limits
Of all that has become wearisome.

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Learning Product Management

My first exposure to product management was in a customer role. When vendors started paying attention to social media, I started hearing from product managers who wanted to learn more about our needs (or perhaps get me to shush about my issues). I was fascinated to discover software vendors have people responsible for connecting with customers, analyzing needs, creating designs and prioritizing features for development. With some of the products I implemented, I was surprised anyone spoke to customers at all!

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My Path to Product Management

Product managers come from a variety of backgrounds. Some find their way through design or engineering. Others arrive after studying business and working in product marketing. Before I became a product manager, I spent 13 years in higher education, primarily in roles related to eLearning leadership or program management. Prior to that I worked in corporate training, teaching both software and soft skills.

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